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FAQ

Frequently asked questions.

Straight answers about what KlasPoint does, what it costs, and how it works for tutorial centres and their students.

General

What is KlasPoint?

KlasPoint is a tutorial centre management platform built for Nigerian tutorial centres. It gives each centre its own branded website, student portal and WhatsApp assistant, and brings payments, attendance, classes, learning materials and CBT mock exams into one place.

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Who is KlasPoint for?

Tutorial centres and the people who run and teach in them, starting in Nigeria. University lecturers can also use KlasPoint for free through KlasPoint for Lecturers.

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What problems does KlasPoint solve?

It replaces the patchwork most centres run on — bank alerts matched by hand, paper registers, notes in group chats and printed mock exams — with one connected system where payment unlocks access, attendance is recorded automatically and students find everything in one portal.

Is KlasPoint a school management system?

No. KlasPoint is built for tutorial centres: classes students pay to attend, exam preparation and the admin around them. It is not designed as a records system for primary or secondary schools.

For tutorial centres

Does KlasPoint work with physical, in-person classes?

Yes. Attendance is designed for physical classrooms: you open check-in and read out a code, and students check in from their phones.

How attendance works

Do I need technical skills to use KlasPoint?

No. You set up your centre, website, classes and payment plans through forms in the dashboard, with no code involved.

Will my students see the KlasPoint brand?

Your website and student portal carry your centre's name, logo and colours. KlasPoint appears once, as a small credit in the website footer.

Can my staff use KlasPoint too?

Yes. Invite teachers and admins. Teachers get teaching tools without access to fees, and admins can run the centre but cannot change your payout account or KlasPoint plan.

Classes, cohorts and staff roles

Payments

How much does KlasPoint cost?

There is no setup fee and no monthly subscription. KlasPoint charges a platform fee on each successful student payment: 5% on the Starter plan and 8% on the Pro plan.

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How does my centre receive payments?

Students pay online through Flutterwave. Your share of each successful payment is split out and settled to the bank account you verified during setup.

Who pays the platform fee?

You decide. The fee can come out of your listed price, or be added on top at checkout so you receive your full price.

What happens when a student's payment period ends?

Their paid content locks automatically and the portal shows them how to renew. Their account and progress are kept.

How payments work

Students

How do students join a tutorial centre on KlasPoint?

They open the centre's KlasPoint link, create an account, choose a class and pay. Their classes open as soon as payment is confirmed.

Do students need to install an app?

No. The student portal works in any modern phone or computer browser.

Can a student attend more than one centre?

Yes. One KlasPoint account works across centres, and each centre's portal shows that centre's classes.

KlasPoint for students

Classes

What is a cohort in KlasPoint?

A cohort, or class group, is a set of students who enrol and pay together. It can contain several classes, such as Physics, Chemistry and Biology inside a science cohort.

Glossary: cohort

Can I run special classes, revision sessions or marathons?

Yes, on the Pro plan. Create an event for a class group and students register for it from their portal.

Exams

Does KlasPoint support CBT mock exams?

Yes, on the Pro plan. Mock exams are timed, open and close when you choose, can shuffle questions or draw a random set for each student, and mark objective questions automatically.

CBT mock exams

Can I generate exam questions with AI?

Yes. Generate multiple choice, true or false, fill-in-the-gap or theory questions on a topic straight into a draft mock exam, and remove any you do not want before publishing.

AI

Does KlasPoint have a WhatsApp AI assistant?

Yes. Once a student links their WhatsApp number, the assistant answers questions about their fees, schedule and attendance, lets them check in, sends payment links and helps with study questions from your uploaded notes, in English, Pidgin, Yoruba, Hausa or Igbo.

WhatsApp AI assistant

What can the AI business copilot do?

Inside your dashboard, it summarises your centre, lists who owes fees, shows upcoming sessions and recent payments, flags possible account sharing and can post announcements for you.

AI business copilot

Security and privacy

How is my centre's data kept separate from other centres?

Every table in KlasPoint's database is protected by row-level security, which checks on each request that the signed-in user belongs to the centre whose data they are reading or changing.

Security at KlasPoint

How are student payments secured?

Payments are entered on Flutterwave's checkout rather than on KlasPoint. KlasPoint only records a payment after checking the notification's signature, verifying the transaction independently with Flutterwave and confirming the amount.

Can I stop students sharing one paid account?

Yes. The device lock restricts each student account to one device at a time and flags accounts that keep switching.

Getting started

How do I get started with KlasPoint?

Create an account, name your tutorial centre, add your brand, set up payouts, then create your classes and payment plans. Share your KlasPoint link and students can join.

How it works

Is there a setup fee?

No. There is no setup fee and no monthly subscription.

Can I change my plan later?

Yes. The owner can switch between Starter and Pro in Settings, and the change takes effect immediately.

Is KlasPoint free for university lecturers?

Yes. KlasPoint for Lecturers is free and ad-supported. It requires an institutional email address, and new accounts are reviewed before their website goes public.

KlasPoint for Lecturers

Still have a question?

See how KlasPoint works end to end, or get in touch.